I Built My First Finance Agent in a Couple of Weeks

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The first article in my Finance Agent series Over the last couple of weeks, I've been experimenting with Microsoft Copilot Studio, Dynamics 365 ERP MCP, and Power Automate to see what was really possible inside Dynamics 365 Finance. What started as a demo scenario quickly turned into something much more interesting. The original goal was simple. I wanted to help credit and collections teams respond to credit holds more efficiently. As I continued building and testing, I started discovering that agents could fundamentally change how people interact with ERP systems. And honestly, I don't think we're anywhere close to seeing the full potential yet. Quick Video  The Problem I Wanted to Solve If you've spent time working with Credit & Collections in Dynamics 365 Finance, you've probably seen this scenario before. A sales order gets placed on credit hold. The sales team starts asking questions. The credit team may not even know the hold exists until someone ...

Smart Narratives - a quick and easy way to get your message across

 I was recently working with a client on Power BI visualizations.  We were talking about various visualization techniques as well as the options for Power BI visuals.  As I was going through the different options, I touched on Smart Narrative.  The client had never seen or tried this visualization, so if made me wonder, how many other were not aware of this visualization option and how to use it.

The Smart Narrative visualization became generally available in June, 2021.  The purpose of the Smart Narrative visualization is to help quickly summarize visuals and reports by providing relevant out-of-the-box insights that are customizable.  As the name applies, the visual adds narratives to the reports to address key takeaways and point out trends.  

Initially, I was not too excited about this visualization, because I often feel a picture is worth a thousand words, so I would rather look at the chart or visualization and draw my own takeaways and trends.  However, I have learned in working with many different report consumers, not everyone is comfortable with charts and visuals.  Some users prefer a written explanation.  


So how do you create a Smart Narrative?

There are a few ways to create the narrative.  This first way is to build the narrative against one specific visualization.  Once your visualization is complete, simply right mouse click and choose Summarize on the pop up menu.  This will create a new visual with the narrative specific to the visual.








The second approach is to build a smart narrative across all visuals on the report page.  This can be done two ways.  You can select the Smart Narrative icon from the visualization palette, or you can select Smart Narrative from the Insert ribbon.




Formatting and editing the Smart Narrative

Smart Narratives are highly customizable.  You can add your own insights, format the dynamic values and format the text.  This is done through the edit box of the smart narrative.  You can add text, change fonts and you can add new values.  The values can be added without even writing any DAX.  




Smart Narratives are truly smart

Not only are Smart Narratives created automatically, but they update based  on slicer selections or interactions by the user.  Also, Smart Narratives continue to work even if the original analytic(s) is removed from the report page.  This could be handy if you need to prepare a written report style.


Additional Information

For additional information on Smart Narratives, there is some good documentation with a couple videos available on the Microsoft Docs site. 

Hopefully you will find this helpful.  Give this visualization a try, your users might really like it.

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